Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

I have downloaded the sw, followed the instructions and all worked like a charm, It was really easy to do the process. Thank you so much!Jorge, 2012 BMW 325i

It was easy to install – very surprisingly it also allows me to play movies / music videos from my iPod as well as DVDs. Scrolling through a video library for the kids on an iPod much easier than carrying 30 dvds…Anthony, 2014 Mercedes-Benz A 45 AMG

After the installation of your software everything works really fine! I’m impressed, it’s really awesome and so easy to use!Maik, 2013 Mercedes-Benz A 250

I must say I am impressed with your service. It worked!Stephane, 2014 BMW i3

I received the software just 26 minutes after ordering. Instructions were clear and easy to follow. Burning the data to the USB took 30 sec... And additional 5 mins later the TV/DVD function was unlocked in the car. I will show up as a customer in 4 years, when my new car arrived... ;-) THANKSMichael, 2016 BMW 430d Cabrio

My experience with the team was quite simply first class – at first I had some issues with installation, but these were down to my own errors, not following the process as defined. The team supported me on a weekend, which was incredible, and we got it working. The system works great, no issues at all, no disruption to any of the other functions and most of all, Kids are very happy now on long journeys! – thanks so much to the team at DVD in Motion!Richard, 2015 Mercedes-Benz GLA 45 AMG

The easiest and most seemless addition ever done to any of my cars, despite being more than half way around the world, the service and promptness of the business was what convinced me to go ahead with this feature. Thank you.Kyne, 2016 A 45 AMG 4MATIC