Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Well done! All unlocked thanks to you. Thank you for giving me the tools I needed to unlock the DVD in my car.Paul, 2013 Mercedes-Benz E 250 CDI

I have just installed the software. It was so easy and much much less intrusive than the other options :) So I am very happy with it.Michael, 2010 BMW 530d GT

I just finish the upgrade on my car. I am very pleased to point that the software worked flawless and just as illustrated in the video. I can now perform all the functions the system has to offer with no limitations.Gilbert, 2013 Mercedes-Benz C 350

Everything is all set and worked EXACTLY the way you said it would. Thank you very much for all the support.Jamy, 2013 BMW M5

Worked like a charm and I have to be honest I was very skeptical at first but it worked without a hitch. I am happy I used your product.Nav, 2014 Mercedes-Benz SL 550

I received the software just 26 minutes after ordering. Instructions were clear and easy to follow. Burning the data to the USB took 30 sec... And additional 5 mins later the TV/DVD function was unlocked in the car. I will show up as a customer in 4 years, when my new car arrived... ;-) THANKSMichael, 2016 BMW 430d Cabrio

I ordered a TV fix for my 330d M Sport and it worked a treat for nearly 3 years until BMW kindly services the car updated the software and lost the fix! I went back to Lucie and this was no problem. She sent me the updated fix and sure enough all sorted and good to go. A really good customer service attitude and I can completely recommend you use these people to get the fix. You won't be disappointed! Ian, 2013 BMW 330dX