Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Worked like a charm and I have to be honest I was very skeptical at first but it worked without a hitch. I am happy I used your product.Nav, 2014 Mercedes-Benz SL 550

It was easy to install – very surprisingly it also allows me to play movies / music videos from my iPod as well as DVDs. Scrolling through a video library for the kids on an iPod much easier than carrying 30 dvds…Anthony, 2014 Mercedes-Benz A 45 AMG

After the installation of your software everything works really fine! I’m impressed, it’s really awesome and so easy to use!Maik, 2013 Mercedes-Benz A 250

Just installed in my SL550 -- couldn't have been any easier...Thanks for a great product.Mike, 2013 Mercedes-Benz SL 550

Many thanks to DVDinmotion for sorting out my issue. I had fantastic email response and guidance from them in relation to my unregistered sat nav system. They gave me sound advice and provided additional support to extract car data and stage managed my software upgrade for me. This is the second time I have used them, and only recommend them to others. First Class Service.Sam Mitcham UK Sept 2016

The easiest and most seemless addition ever done to any of my cars, despite being more than half way around the world, the service and promptness of the business was what convinced me to go ahead with this feature. Thank you.Kyne, 2016 A 45 AMG 4MATIC

For an ML 350, an irreproachable service, simple operation, fast and well explained. If you have a problem like this was the case for me, everything is done for this one to be solved. So do not hesitate to appeal to DVD motion with confidence. Jérôme, in the center of France.