Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Thank you very much, this was extremely simple and quick to use and works like a charm!Gordon, 2014 BMW 335iX

Well done! All unlocked thanks to you. Thank you for giving me the tools I needed to unlock the DVD in my car.Paul, 2013 Mercedes-Benz E 250 CDI

Thank you for the system update making it possible to view dvd's while driving. It was very easy to follow your instructions. They were well explained. Everything went well.Jeff, 2013 ML 350

Thank you and all the best to your team, from now my kids can watch cartoons while we are driving. Regardless to pricing, those are best spent money as it gave me easiest and most comfortable way to perform upgrade.Mario, 2014 BMW 320d

Just installed in my SL550 -- couldn't have been any easier...Thanks for a great product.Mike, 2013 Mercedes-Benz SL 550

What an incredible, easy and simple to use idea. I ordered the ‘unlock’ from your website. Everything happened as stated on your website, except it happened faster than you said it would! My wife and kids are now able to watch movies in our Mercedes as we travel. I wish I had found you years ago! Thanks for a terrific product and great service.John, 2016 Mercedes-Benz C 250 BLUETEC

I received the software just 26 minutes after ordering. Instructions were clear and easy to follow. Burning the data to the USB took 30 sec... And additional 5 mins later the TV/DVD function was unlocked in the car. I will show up as a customer in 4 years, when my new car arrived... ;-) THANKSMichael, 2016 BMW 430d Cabrio