Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

I just finish the upgrade on my car. I am very pleased to point that the software worked flawless and just as illustrated in the video. I can now perform all the functions the system has to offer with no limitations.Gilbert, 2013 Mercedes-Benz C 350

Worked like a charm and I have to be honest I was very skeptical at first but it worked without a hitch. I am happy I used your product.Nav, 2014 Mercedes-Benz SL 550

The software update worked perfectly. Many thanks for your prompt assistance, wouldn't hesitate to recommend yourselves and use your products again.Craig, 2015 Mercedes-Benz C 300 BLUETEC HYBRID

What an incredible, easy and simple to use idea. I ordered the ‘unlock’ from your website. Everything happened as stated on your website, except it happened faster than you said it would! My wife and kids are now able to watch movies in our Mercedes as we travel. I wish I had found you years ago! Thanks for a terrific product and great service.John, 2016 Mercedes-Benz C 250 BLUETEC

The easiest and most seemless addition ever done to any of my cars, despite being more than half way around the world, the service and promptness of the business was what convinced me to go ahead with this feature. Thank you.Kyne, 2016 A 45 AMG 4MATIC

For an ML 350, an irreproachable service, simple operation, fast and well explained. If you have a problem like this was the case for me, everything is done for this one to be solved. So do not hesitate to appeal to DVD motion with confidence. Jérôme, in the center of France.

Emailing to say a big thank you for unlocking dvd in motion for my E350 Coupe. The whole process was brilliant and very easy with your instructions. Thank you for responding to lots of my questions and helping me throughout. You have made the experience very pleasant and will be recommending you to everyone! Everything works as normal with the additional benefit of dvd in motion. Certainly worth the money specially when you are receiving great customer service and paying via PayPal gives you that extra sense of security.Matthew, 2014 Mercedes-Benz E 350 Coupe