Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Thank you very much, this was extremely simple and quick to use and works like a charm!Gordon, 2014 BMW 335iX

I have downloaded the sw, followed the instructions and all worked like a charm, It was really easy to do the process. Thank you so much!Jorge, 2012 BMW 325i

Everything works just fine! My kids thank you for cartoons on the move!Artur, 2010 BMW X5

Awesome, thanks!! Such a quick and efficient service! Followed the very simple instructions and movie's now work while driving.Robbie, 2014 BMW 125i

Great service, I didn't expect such responsiveness over a weekend. Product worked perfectly! Many thanks.Terry, 2010 BMW 523i

The software update worked perfectly. Many thanks for your prompt assistance, wouldn't hesitate to recommend yourselves and use your products again.Craig, 2015 Mercedes-Benz C 300 BLUETEC HYBRID

Thank you for such an easy and perfect solution. I was quite concerned that I wouldn't be able to do it properly as technology and me don't get on normally. Everything was exactly as explained and worked perfectly straight away with no complications what so ever!Richard, 2013 Mercedes-Benz C 350